11.09.2008

The Big Wait

So with some needed work in my humble abode nearly complete, I had a chance to re-hook me (sic) cable. And I still have issues with the digital feeds and boxes. So I re-ran a lot of cable on a rainy Saturday, thinking this would solve my dilemma.

Nope. So I call IO Cablevision support, which oddly enough, requires you to look up your support number based on your local center, but the calls all go to Long Island. I guess it's better than overseas. Called in the AM to get the first TV sussed out, nice lady, very helpful, got me going. Explained I was having issues with two other sets, and she called back later in the day to see how I was doing. Nice.

Anyway, hooked up the other set again, went through the whole call to support, and still almost nothing. Seems to be receiving a signal, but little picture, including the broadcast channels which I think is odd. So the guy helping me (also very well) says 'we'll have to get somebody out there. How about tomorrow (Sunday)" Now your talking!

So here I sit waiting between 11-2 for the service guy. Hopefully we can get this corrected so I can live the life I am accustomed to - an additional 100 channels or so, but still complaining nothing good is on!



Watch for the update.

Update #1 - cable guy called around 1:30PM to say he was running late and could be here around 2:30. I'm OK with that. By sheer coincidence, the Jim Carrey tour de force, The Cable Guy was on while I was waiting. Karma!

And right now the J-E-T-S, JETS, JETS, JETS are layin' a beating on the St. Lou Rams, 24-0 in the 2Q. I hate the Jets, and in particular Fireman Eddie. So you know.

Update #2 - cable guy showed at 2:30 on the dot and proceeded to check everything thoroughly. Explained that my line coming in the house was O-L-D (probably from when the lines were first run in the late '70's.) - and he would run me some new line in the house, changed out the splitters, and got everything going good. We even had a second cable guy come out to help. They even replaced the grid panels in my drop ceiling (which I did not expect). Mission accomplished. Today I give an A+ to Cablevision.

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