I know because I get an e-mail just about every other day like this:

I guess to compensate and try to re-connect with the fans, some Marketing Genius inevitably came up with sending out e-mail letters all the time. Well how about an e-mail letter about what we are going to do to MAKE THIS FREAKIN' TEAM BETTER!!!!
I'm waiting patiently.

PS - Anger update: 6 on a 10 scale today.
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