Since he's 11 and needs nothing more than something to call and text, we pick a phone. They no got. But they can ship to my house. OK.
The "salesperson" (more like an order-taker) asks me my number, we confirm that it's an added line, blah, blah, blah. Then it goes like this (Him-OT/Me-SS):
OT:So Mr. SoulSlam, the phone costs $249 but you get an $50 credit for signing up so the total will be $199.
SS: Really, 'cause it's $19.99 on your website.
OT: Ummm, let me go talk to my manager.
At this point, I take a look at the website on my iPhone and see I was wrong, the phone is F-R-E-E. Free. OT comes back.
OT:Well, the best I could do is $129.
SS: Well, it's free on your website. You guys know you have a website, yes?
OT: It'll be more here, sir.
Can't really argue with that logic. So I will order at home. And no longer go to Verizon stores.
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