10.19.2008

Technical Difficulties


Memo to TBS - Not Acceptable.

In case you were away, TBS did an awful job last night when their signal for Game 6 between the Rays and Red Sox cut out DURING THE PRE-GAME and did not come on until 8:28PM, well after the Rays had gone one up on a BJ Upton homer.


I'm sitting in my man-den, big screen TV tuned in, and multi-tasking on my laptop when I see Dick Clark come on at about 7:50 or so... I thought it was a bit (especially when the first teaser was of a guy wearing a Celtics jersey and the Red Sox were mentioned), until the whole opening credit sequence came on. So I figured, no problem, I'll go out, get some milk in a whole 4 minute trip and get ready for the game. So I come back, and Steve Harvey (I think it's SH, but because I have never seen the show I'm not 100% sure) comes on. And I say to myself 'who changed my channel?' And now it starts getting a little confusing because I'm pretty sure you can't have a rain delay in a domed stadium, but TBS doesn't have any info up...until about 8:12, after the first pitch, with a scroll about technical difficulties. Unbelievable. We can't get a feed from another studio, besides the one in Atlanta to make sure everyone doesn't think that there is a blackout? But then again, TBS is one of those channels that plays the exact same movie back to back on successive nights (THE NEW CLASSICS - bulls**t) because they most likely can't get anyone bright enough to work the controls on the weekend.


So in my angst, I sent TBS an e-mail - here it is:

10/18/2008 8:16 PM EDT
Details:
* TECHNICAL DIFFICULTIES *

You have got to be kidding me. You've had on some cr** show or another on for the last 20 minutes and no playoffs. Unacceptable.


And here was the automated response:

THIS IS AN AUTOMATED RESPONSE, PLEASE DO NOT DIRECTLY REPLY TO THIS EMAIL.
Thank your for contacting TBS.Your feedback is valued and will be received and reviewed by a member of our TBS web staff.All communications will be routed to the appropriate departments for their consideration. Should your correspondence require a response, we will make every attempt to provide one to you in a timely manner. Many answers can be found by utilizing the extensive Knowledge Base that has been established for your convenience and we encourage you to explore this tool thoroughly.Thank you for watching!


Best,TBS Web Staff


I guess that crack TBS web Staff will be busy answering hate mail over the next few days.

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