4.13.2012

The United Sucks Post

In case you did not know, United merged/bought/swallowed Continental, the go-to airline out of NJ. My experience with United was this: about 7 years ago I flew United to Minneapolis for a business trip. They lost my luggage. Actually, somebody took my luggage. When the person found out, they called United they picked up wrong bag. United "couldn't go get the bag that late", it was about 10PM. So I had to deal with idiots and finaly got my bag about 16 hours later.

Monday I fly out of EWR. I was of Elite status (thought I was not). Sweet. Four days later, I am not elite. As a mater of fact I was basically made to feel like I was barely a customer.

  • Instead of boarding back of plane first after the upper crust gets on, they use "zones" I was about 1/3 of the way back, but in the last zone. Needless to say it took forever to get on. I would say boarding took an additional 20 minutes this way.
  • Since everybody carries on their bags (except me), they all use the overhead compartment. I had my laptop bag. The flight attendant/waiter told me to "put it under my seat". I would, but I can't fly five hours with my knees to my chest, Sparky.
  • I got the priveledge of being in a row in front of an exit row. Which means my seat can't recline. But the dolt in front of me could, with their headrest basically in my lap.
  • OK - since most people no longer check their luggage; then why does it take 40 minutes to get my bags at baggage claim?
  • Enough for now.

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